RJ and Makay

The results are in: Bank of America is considered the best bank by Keynote Competitive Research, which has been studying customer experience best practices in banking and sales for 12 years. Keynote evaluates 25 large and regional banks in more than 300 relevant areas and releases its findings in "Scorecards" twice annually.

BofA earned first-place honors with an overall score of 89 out of 100 on Keynote's Q4 2010 Scorecards for Financial Services, Banking Edition. The bank placed first in the Functionality and Privacy & Security categories and in all five required tasks: Open Accounts, Look-Up Information, Transact, Get Service, and Learn and Plan. It was the second consecutive time BofA received Keynote's #1 overall ranking.

LPL Investment Holdings Inc. is setting a maximum price of $30 per share on its initial public offering that market watchers believe will come any day now, according to a recent article posted on InvestmentNews.com. The filing was a preliminary prospectus and could be changed.

At the proposed maximum price of $30, LPL LPL Investment Holdings would have a potential market capitalization of $515 million and 107.1 million shares will be outstanding after the sale.

President Susilo Bambang Yudhoyono said G20 member nations must use an upcoming summit to focus on giving people of developing countries access to financial services.

Speaking yesterday at the keynote address at the opening of the Global Policy Forum of the Alliance of Financial Inclusion (AFI), Yudhoyono said financial inclusion should be part of the development issues agenda that G20 countries have agreed to address at their November summit in South Korea.

AFI helps developing countries to create financial inclusion policies with the target of giving 50 million people now living under the poverty line basic financial services by 2012.