RJ and Makay

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There are some aspects of customer service that frustrate women at a higher percentage than men, according to a Consumer Reports survey that measured how frequently men and women get annoyed in customer service situations.  Part of the survey examined customer service on the phone.  Women and men found the following circumstances tremendously annoying according to the following frequency:

CareerBuilder and USA TODAY released their Mid-Year Job Forecast 2010 report. The report finds more of the same for the second half of the year. The report is jammed with statistics and human capital outlook information. More than 2,500 hiring managers and HR pros and 4,400 workers across industries participated in the survey.

Here's our summary of the stats and data in the report:

• 41 percent of hiring managers plan to hire in the months of July through December
• 42 percent of hiring managers don't plan to hire anymore this year
• One-in-five plan to hire full-time, permanent employees in Q3
• 24 percent of hiring managers reported they increased their full-time, permanent staff in Q2
• 11 percent of hiring managers report decreasing headcount in Q2, an improvement from 17 percent last year
• 21 percent of employers plan to augment their full-time permanent headcount in Q3 compared to 8 percent who expect to downsize