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While bank customers are still dissatisfied with bank fees, banks are able to counter that discontent with higher satisfaction in other areas of banking operations, according to the J.D. Power and Associates 2012 U.S. Retail Banking Satisfaction Study released yesterday.  The study found that overall retail banking customer satisfaction improved by one index point in 2012 to an average of 753 (on a 1,000-point scale).

There's something the financial services industry should know about the Android smartphone. Android users tend to be younger people who are willing to use their smartphones for financial purposes, says Mark Schwanhausser, a senior analyst at Javelin Strategy & Research.

Whereas 34% of all smartphone owners use their phones to make point-of-sale purchases, 43% of Android owners do this, Schwanhausser reports. Android owners are also more likely to use their smartphone to buy event tickets are (51% vs. 41% of other smartphone users), track gift and loyalty cards (48% vs. 38%), and make price comparisons while shopping (61% vs. 55%).

A smartphone can be a great convenience. In addition to making calls, you can use it for virtually all of your money management needs, like transferring money, making payments, and depositing checks. At a lot of places, you can even swipe it like a credit card.

Just don't lose it. There might be nothing more dangerous to your finances than a lost smartphone.