social media
Overall investor satisfaction stays flat: J.D. PowerPosted by RJ and Makay on May 11, 2012 |
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Investors’ satisfaction level with their full service brokerages has remained flat since last year and also since the midst of the financial crisis in 2008, according to the latest J.D. Power and Associates investor satisfaction study. Edward Jones scored highest this year, propelled by the best score in the “client satisfaction with advisor” subcategory. The study found that advisors are spending more face time with clients over their portfolios and investment performance.
As more advisors accept social media as a method to boost their businesses, the number of advisors accessing social media through smartphones and mobile devices rose significantly over the past year, according to American Century Investments third annual Financial Professionals Social Media Adoption Study. The study surveyed 300 financial professionals about their access and use of social media.
With the U.S. employment rate still above 8% and long-term joblessness hampering the employment market, job searching is more challenging than during healthy economic times. One industry where the jobs outlook is improving, albeit slowly, is the proper/casualty insurance sector. More insurance businesses are hiring workers this year while some are still waiting on the sidelines to see how market conditions play out.
