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RJ & Makay

Our view of news, events and human capital trends in the financial services industry.
Tags >> social networking

Social networking 2.0

Posted by RJ and Makay on Feb 15, 2012

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NetworkingInvestors are more likely to introduce a friend to an advisor if investors have both a business and personal relationship with the advisor, instead of just a relationship exclusively based on business, according to research at Registered Rep.  Many advisors still lag when it comes to socializing with affluent clients, referral alliance partners and prospects.

Smartphone owners press on the toilet

Posted by RJ and Makay on Feb 02, 2012

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SmartphonesThree-quarters of Americans say they use their smartphones while on the toilet, according to a new 11mark “IT in the Toilet” survey.  Of those aged 28 to 35, the percentage rises to 91%. The most common activities included talking, texting, shopping, using apps and surfing the web.  Only 47% of survey responders aged 65 or older admitted to using their mobile devices while on the throne. Equal numbers of men and women engage in the habit.

Insurers mining social networks: Opportunities and challenges

Posted by RJ and Makay on Oct 18, 2011

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As social media usage continues to rise among all age groups, insurers are paying more attention to large amounts of information posted by individuals that reflect their preferences, lifestyles, habits and neuroses.  Insurers can utilize this growing social data to create real-time risk profiles and shape more effective claims and underwriting operations, according to a new Celent report, “Using Social Data in Claims and Underwriting.”

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